Leah Manila
Admin support that thinks.
Not just follows instructions.
Remote administrative and operations support from a VA with 10+ years of real-world experience — corporate, BPO, and fully remote. I show up, I deliver, and I protect your business like it's my own.
What I Bring to the Table
With years in administrative and operations work, it teaches you things no online course can. I have managed phone calls/customer support, handled high-volume data entry, maintained CRM records and kept inboxes running for teams without missing a beat.
I have also worked in high-pressure BPO environments where accuracy wasn't a preference — it was the job. That discipline is baked in.
What you get when you hire me isn't just task completion. It is someone who notices what needs attention early and helps keep processes on track, communicates without you having to chase, and treats your business with the same seriousness you do.
What I Can Do For You
Focused services built on two decades of administrative and operations experience.
Email & Inbox Management
Shared inboxes, dedicated accounts, client-facing communication — managed professionally. Nothing falls through.
Task Coordination
Scheduling, follow-ups, reminders, and keeping your day structured so yours doesn't have to be.
CRM Data Management
Record updates, interaction logging, and database cleanup using GoHighLevel and Kademi. Clean data, every time.
Data Entry & Reporting
High-volume entry, validation, and recurring reports in Excel and Google Sheets. Built for decision-makers who need accurate numbers fast.
File & Records Organization
SharePoint and Google Drive file structures that are logical, searchable, and compliance-ready — not a dumping ground.
Documentation & Process Support
SOPs, trackers, templates, and administrative documentation that keeps operations running even when you're not looking.
GoHighLevel Backend Support
Secondary skill — currently completing advanced GHL website and funnel training under Accelerate Creatives Academy. Available for GHL form setup, basic automation, and backend organization.
Who I Work Best With
I am not the right fit for everyone — and I'd rather be honest about that upfront.
Small business owners and operators in Australia, the US, or the Philippines who need a reliable remote admin without the overhead of a full-time hire.
Program managers and ops leads who need someone who can plug in fast and manage without hand-holding.
Digital-first businesses running on tools like GHL, Google Workspace, or similar platforms.
Teams that communicate clearly and value accuracy over speed.
If you need someone to micromanage, I'm not your person. If you need someone to own the work, I am.
Platforms I Work In Every Day
No learning curve. No setup time. Just plug in and get to work.
A Quick Word About Where I Am Right Now
I've spent the last two years as a fully remote VA for an Australia-based team, and before that — two decades building the kind of administrative discipline that doesn't come from a weekend course.
I am currently upskilling in GHL website and funnel design under Accelerate Creatives Academy, not because I'm leaving admin work, but because understanding how modern business systems are built makes me a more capable operations support partner.
I am available now. Remote only. Full-time or part-time.
Ready to stop chasing and start delegating?
